Privacy Policy

1. Information We Collect

We collect essential business information to provide our Service, including your name, email, phone number, and company details. For Enterprise users, we also store uploaded corporate logos and proprietary formulation constraints.

2. How We Use Your Data

Your data is used strictly to operate the Tawazon formulation engine, provide technical support, and process billing. We do not sell, rent, or lease your private workspace data, ingredient costs, or formulation histories to third-party brokers.

3. Data Security & Storage

Your data is secured using industry-standard encryption. Database instances are hosted on secure, managed cloud infrastructure (Aiven). Payment data is handled entirely by our payment processor (Lemon Squeezy); Tawazon does not store your credit card details.

4. Cookies and Tracking

We use essential cookies to maintain your login session and application state across formulation tabs. We may use anonymous analytics to improve system performance and user experience.